Deliver Wait Staff Sales Training Just In Time For The Holidays

A Role in the Show is a new waiter training course that runs on a computer. The interactivecourse overcomes 2 major challenges of delivering restaurant training ...time and money. Waitstaff can learn at their own pace, taking the course in bite size chunks. Owners and managerscan provide consistent and cost effective customer service and sales training to an unlimitednumber of restaurant staff, at a time convenient to everyone's schedule, as often as required.

The holiday season provides restaurants with one of theyear's greatest opportunities to increase profits and build the customer base. Many restaurants fail to maximizeon the opportunity due to a lack of restaurant training. Providing customer service and sales training willprepare restaurant staff to recognize opportunities to exceed customer expectations and increase sales.Unfortunately, many restaurants face serious training obstacles, such as scheduling logistics, recurring costsdue to staff turnover, and lack of appropriate training expertise.

A Role in the Show was developed to overcome these obstacles to restaurant training. A multimedia computeris all that is required to deliver consistent and cost effective restaurant training to an unlimited number of staff,at a time convenient to everyone's schedule, as often as required. The course contains five modules, each takeapproximately 20 minutes to complete. Wait staff can learn at their own pace, taking the course in bite sizechunks. Refresher training can be provided as and when required, new hires can be trained the day they start.

The restaurant business is like show business. A Role in the Show uses the metaphor to help prepare therestaurant cast for a star performance. Instead of or in addition to attending restaurant training sessions, reading manuals, or watching a video, waitstaff interact with the waiter training course on a computer. A simple type in registers each trainee so trainingprogress can be monitored. Training modules include topics such as dealing with difficult customers,teamwork, table service, product knowledge, and selling skills. Online games, interactive reviews andexercises reinforce topics and improve learning retention. Training progress can be monitored with the administration program. Training effectiveness can be assessedwith A 40 question Screen Test that automatically tests, scores and records training results in the onlineadministration.

A Role in the Show is available for training 24 hours a day, 7 days a week.

When compared to traditionaltraining methods, studies have shown that interactive training can:
- Reduce training time 30-70%
- Increase learning retention over 50%
- Reduce training costs
Lexington Interactive has a special offer on the course for a limited time.

For details and a Free Trial Preview: www.lexingtoninteractive.com/role-in-the-show_trial1.asp

About Lexington Interactive:
Lexington Interactive develops interactive training (eLearning) for the Restaurant & Hotel Industry, and was originally established in the UK to provide custom eLearning development services. The company recently relocated to the US to focus on development of a catalog of interactive hotel and restaurant training courses.